Most Important Topics
CAMELOT Consulting Group
SAP CX
SAP CX (in the past: SAP C/4HANA or SAP Hybris) bundles the entire SAP product portfolio to cover customer-related processes in marketing, sales, and service. In addition to a uniform interface, the various solution components access a uniform database. We show you how to start with SAP CX.
CRM
Chatbots in Customer Service
According to current trends, live chats and messengers are playing an increasingly important role in customer communication. This is also since …
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CRM
CRM Implementation: A Holistic Approach Is Crucial to Success
The successful introduction of a CRM system does not automatically mean that the CRM system itself is successful. By taking a …
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CRM
Healthcare: Digital Management of Patient Satisfaction
The University Hospital of Basel’s award-winning project demonstrates how the digitalization of the feedback process using SAP Service Cloud leads …
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CRM
How to Accelerate Quotes and Proposals with SAP CPQ
SAP CPQ is a powerful advanced configuration tool for customer experience. It enables sales teams to quickly generate accurate quotes for …
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CRM
SAP CX Perfect Store – The Upgrade for Sales Representatives
Optimize visit planning and visits by your sales representatives by creating the Perfect Store. The SAP Sales Cloud Perfect Store helps …
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CRM
The Social Marriage between Microsoft Teams and SAP Customer Experience
How the Microsoft Teams Integration for SAP CX helps to improve collaboration within sales processes The world has changed dramatically since …
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CRM
Address Data: CRM vs. Personal Networking in XING & LinkedIn
“Those who maintain their address data pave the way to success.” We all know this wisdom in sales – but how will …
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CRM
Camelot Word Integration for SAP Customer Experience
You want to improve your document management and establish a flexible solution between your SAP Sales Cloud and your document templates? …
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CRM
Integration SAP Marketing Cloud with SAP Cloud for Customer
Would you like to expand your company’s marketing process to become better and more accurately by integrating your sales process? …
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Logistics
Warehouse Management Systems: The “Best of Breed” Battleground Continues to Expand
Most recent studies reveal that the warehouse management system (WMS) market is growing at a double digit cumulative average growth rate, …
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Logistics
Manage and Execute Dock Activities Using SAP BN4L – Freight Collaboration
This article shows how to manage and execute dock activities using the SAP Freight Collaboration module in BN4L.
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Innovation
An Introduction to Machine Learning – the Heart of AI
Machine Learning (ML) enables the analysis of massive quantities of data. The outputs are typically predictions and recommendations. The algorithms are …
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