SAP CX

SAP CX (in the past: SAP C/4HANA or SAP Hybris) bundles the entire SAP product portfolio to cover customer-related processes in marketing, sales, and service. In addition to a uniform interface, the various solution components access a uniform database. We show you how to start with SAP CX.

SAP C/4HANA (in the past: SAP Hybris) bundles the entire SAP product portfolio to cover customer-related processes in marketing, sales, and service.

CRM

SAP C/4HANA – What You Should Know About SAP’s New CRM Suite

Things are getting exciting in the world of SAP CRM! SAP unveiled its new SAP C/4HANA suite at this year’…

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CRM

Data Privacy with SAP Hybris Cloud for Customer

How SAP C4C helps you comply with the new European General Data Protection Regulation (GDPR) Data privacy – currently more in …

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CRM

Target Group Segmentation in SAP Hybris Cloud for Customer

The segmentation of your market into various target groups produces relevant direct communication with minimal waste coverage. In this blog post …

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CRM

How to Leverage SAP Hybris Service Cloud to Improve Customer Service

Does this sound familiar? You get a call from a customer who is having issues with a product they purchased from …

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CRM

“Alexa, Start SAP Cloud for Customer …”

Virtual assistants like Alexa or Siri have become a part of our everyday lives. Their natural language processing abilities make it …

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CRM

SAP Hybris Marketing – The Backbone of Digital Marketing

To remain in touch with their customers in the digital age, companies need to rethink their marketing activities. It used to …

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