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Camelot ITLab stands for innovative IT solutions. Our experts know the trends in the SAP world and make Blockchain, AI and Co. usable for companies. Combined with in-depth process knowledge, they answer the question: How can you make your value chain fit for the future?
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CRM
Chatbots in Customer Service
According to current trends, live chats and messengers are playing an increasingly important role in customer communication. This is also since …
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CRM implementation: a holistic approach is crucial to success
The successful introduction of a CRM system does not automatically mean that the CRM system itself is successful. By taking a …
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CRM
Healthcare: Digital Management of Patient Satisfaction
The University Hospital of Basel’s award-winning project demonstrates how the digitalization of the feedback process using SAP Service Cloud leads …
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CRM
How to Accelerate Quotes and Proposals with SAP CPQ
SAP CPQ is a powerful advanced configuration tool for customer experience. It enables sales teams to quickly generate accurate quotes for …
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MDG
No Digital Transformation without Clean Data
Transformation and digitalization currently are on top of the agenda for a lot of enterprises and contain the biggest challenges for …
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MDG
Integrated text translation service in SAP MDG
The maintenance of multi-language data is of high importance, especially for companies with a global presence. Data such as purchasing, sales …
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Innovation
Extreme data maintenance automation powered by SAP Data Intelligence
Manual system maintenance of information based on paper forms is an activity that is part of everyday corporate life in many …
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Innovation
Intelligent rule mining and data dependency analysis powered by SAP Data Intelligence
Data rules describe business operations, definitions and constraints that apply to an organization’s data. They reflect the business structure, serve …
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CRM
SAP CX Perfect Store – The upgrade for sales representatives
Optimize visit planning and visits by your sales representatives by creating the Perfect Store. The SAP Sales Cloud Perfect Store helps …
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Digital Supply Chain
Augmented Reality (AR) Revolutionizes Pharmaceutical Production
Augmented reality (AR) refers to the integration of digital information into a real environment, for example by overlaying additional elements in …
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An Introduction to Machine Learning – the Heart of AI
Machine Learning (ML) enables the analysis of massive quantities of data. The outputs are typically predictions and recommendations. The algorithms are …
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SAP S/4HANA for Customer Management – the future of SAP CRM?
The trend in CRM solutions has been moving continuously towards the cloud for years. Although SAP offers SAP C/4HANA and …
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