The Parameter-Driven Value Chain, Part IV

How to start the journey towards a parameter-driven value chain In our previous article, we elaborated on how a parameter-driven value ...

How to drive supplier collaboration towards value contribution

With the COVID-19 crisis and an advanced offer of digital platforms, supplier collaboration is moving again into the spotlight. A successful ...

Navigating The New Normal

How a forecast analytics solution can help demand planners and forecast analysts create stable baseline forecasts in uncertain COVID-19 times. In ...

10 Learnings for Supply Chain Execution from 2020

2020 was a year shaped by the Corona pandemic. In terms of supply chain execution, it provided 10 key learnings, which will matter ...

Robotic Process Automation I: A path of hyperautomation

This blog article highlights the relevance of Robotic Process Automation (RPA) as a key building block to an organization’s hyperautomation ...

Extreme data maintenance automation powered by SAP Data Intelligence

Manual system maintenance of information based on paper forms is an activity that is part of everyday corporate life in many ...

Camelot ITLab at the LogiMAT 2020

“First-hand intralogistics:  visions – innovations – solutions” is the motto of this year’s LogiMAT 2020, which is kind of apt, considering these are ...

SAP S/4HANA Migration – what companies need to be aware of

The era of the SAP Business Suite – the former centerpiece of the SAP product family – is coming to an end: SAP ...

CRM

Chatbots in Customer Service

According to current trends, live chats and messengers are playing an increasingly important role in customer communication. This is also since ...

MDG

No Digital Transformation without Clean Data

Transformation and digitalization currently are on top of the agenda for a lot of enterprises and contain the biggest challenges for ...

Latest articles

date 01/15/2021

Data & Analytics

Robotic Process Automation I: A path of hyperautomation

This blog article highlights the relevance of Robotic Process Automation (RPA) as a key building block to an organization’s hyperautomation …

read more

date 01/11/2021

Digital Core

SAP S/4HANA Migration – what companies need to be aware of

The era of the SAP Business Suite – the former centerpiece of the SAP product family – is coming to an end: SAP …

read more

date 12/29/2020

Logistics

10 Learnings for Supply Chain Execution from 2020

2020 was a year shaped by the Corona pandemic. In terms of supply chain execution, it provided 10 key learnings, which will matter …

read more
Future Value Chain

The Parameter-Driven Value Chain, Part IV

How to start the journey towards a parameter-driven value chain In our previous article, we elaborated on how a parameter-driven value …

read more
Logistics

Covid-19 as a catalyst for autonomous last-mile delivery

Pandemics are one of the largest threats to human life, economies, and societies. In the current situation of the Covid-19 outbreak, …

read more
Logistics

5 Tricks to identify how COVID-19 Impacted your Logistics and how to Fix It

In early 2020 the world was hit by crisis with a degree of intensity the world has not seen in recent decades. …

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Recommended articles

date 02/11/2019

MDG

End-to-End: Extended Master Data Maintenance

The quality of your master data is key to tackle current challenges like process automation and to improve your decision-making process …

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Procurement

Digital Revolution – Time for Procurement to Redefine its Value Definition

It is just the start of 2019, yet again the year will fly away faster than we all expect. It is worthwhile …

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Innovation

Using Blockchain to Prevent Mobile Phone Theft

Camelot ITLab has developed a solution based on SAP Leonardo that makes it much easier to block stolen and lost smartphones. …

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Supply Chain Management

Flow Metrics – The Smart Way of Measuring Supply Chain Performance (Part I)

Part I: When supply chain performance indicators lead into the wrong direction What all our CAMELOT clients have in common is …

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Spotlight

Simplified CRM

CRM made simple – this is the motto used by the SAP CRM experts at Camelot ITLab when blogging. An advanced system for Customer Relationship Management transforms sales, service, and marketing. Our posts accompany you on your SAP Customer Experience journey (in the past: SAP Hybris, SAP C/4HANA).

An advanced system for Customer Relationship Management transforms sales, service, and marketing – we accompany you on your SAP Customer Experience journey (in the past: SAP Hybris, SAP C/4HANA).

12/11/2020 CRM

Chatbots in Customer Service

According to current trends, live chats and messengers are playing an increasingly important role in customer communication. This is also since …

read more

Latest Post in Simplified CRM

CRM

CRM implementation: a holistic approach is crucial to success

The successful introduction of a CRM system does not automatically mean that the CRM system itself is successful. By taking a …

read more
CRM

Healthcare: Digital Management of Patient Satisfaction

The University Hospital of Basel’s award-winning project demonstrates how the digitalization of the feedback process using SAP Service Cloud leads …

read more
CRM

How to Accelerate Quotes and Proposals with SAP CPQ

SAP CPQ is a powerful advanced configuration tool for customer experience. It enables sales teams to quickly generate accurate quotes for …

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Topics


date 11/03/2020

Organization 5.0: Emotional innovation in a digital world

People’s emotions are the forgotten part of digitalization. Technology alone won’t decide about your company’s success, but the …

read more

date 08/05/2020

How to Cope with the Flood of Innovative Technologies in Logistics?

Innovative technologies are affecting the logistics business more than many other businesses. Thereby, not only established logistics companies, but also new …

read more

date 07/09/2020

Re-designing Business Support Functions for the New Normal

Digital, lean and flexible – a blueprint for support functions enabling competitiveness and profitability The economic repercussions of the Corona crisis are …

read more

date 12/07/2020

How to drive supplier collaboration towards value contribution

With the COVID-19 crisis and an advanced offer of digital platforms, supplier collaboration is moving again into the spotlight. A successful …

read more

date 10/30/2020

How the 2020 US presidential election will impact procurement

In less than a week, the 2020 US presidential election will take place. No matter who becomes the next US president, the …

read more

date 04/09/2020

How to master demand planning in COVID-19 times

The corona pandemic turns supply chain planning into what seems like a mission impossible. Supply chain leaders and demand planners need …

read more

date 08/13/2020

A guide to the mobile SAP strategy (Part II)

Part 2: Native apps and conclusion In Part 1, we first dealt with web-based and hybrid apps – what we call Fiori Web and …

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date 05/15/2020

A guide to the mobile SAP strategy (Part I)

Mobile apps are no longer an innovation. They are part of everyday life and the smartphone has long since replaced the …

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date 12/23/2019

Master Data Maintenance Goes Mobile – Mobile Approval for SAP MDG

Leveraging innovative technologies to digitalize process flows across the enterprise is an important step in the maturity model of the digital …

read more