Most Important Topics
CAMELOT Consulting Group
SAP CX
SAP CX (in the past: SAP C/4HANA or SAP Hybris) bundles the entire SAP product portfolio to cover customer-related processes in marketing, sales, and service. In addition to a uniform interface, the various solution components access a uniform database. We show you how to start with SAP CX.
Important topics
CRM
Transparent Post-Purchase Customer Service With Sap Service Cloud and ParcelLab
In addition to the ordered product itself, factors such as the completeness of the delivery, the adequacy of the packaging and, …
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CRM
SAP Field Service Management as an E2E Service Enabler
Many challenges arise simultaneously in the field service. The interaction between the service back office and the field service employees must …
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CRM
SAP Dynamic Visit Planning Add-on for SAP CX Sales Cloud
Automate your visit planning with the help of the SAP Dynamic Visit Planning add-on. This blog post shows you the basic …
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CRM
Integration of CleverReach Mailing Tool with SAP Sales Cloud: Send Mailings More Efficiently
Many of our customers for SAP Sales Cloud use external applications for their mailing campaigns. What the business units usually lack …
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CRM
SAP Emarsys: The Next-Generation CX-Driven Account Engagement Platform for B2B
SAP Emarsys is a SAP cloud-based omnichannel Customer Engagement Platform (CEP) and part of the SAP CX (Customer Experience) portfolio. It …
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CRM
SAP Intelligent Sales Add-On for SAP CX Sales Cloud: An overview
The SAP Intelligent Sales add-on from the SAP CX portfolio supports sales staff for better forecasting accuracy, sales increases, and action …
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CRM
Integration of Sendinblue with SAP Sales Cloud
Integrating the Sendinblue e-mail marketing tool with SAP Sales Cloud automates data exchange and simplifies the creation of mailing campaigns.
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CRM
Efficient Maintenance of Customer Data with the Camelot Business Network Plug-in
More and more sales teams are using digital channels to engage with customers, such as the business networks LinkedIn and XING. …
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CRM
Camelot Inxmail Integration for SAP Sales Cloud
Find out how you can select recipients from SAP Customer Experience (SAP CX) in just a few steps, synchronize them to …
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New Now in Organizations
Digital Transformation in Procurement: How Organizations Assess Themselves
How far are procurement organizations on their digitalization journey? What are their priorities, challenges and lessons learned? The new survey “Digital …
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Innovation
A Guide to the Mobile SAP Strategy (Part I)
Mobile apps are no longer an innovation. They are part of everyday life and the smartphone has long since replaced the …
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Supply Chain Management
The Future of Supply Chain Management in the Chemical Industry, Part 3
In the third part of the blog series, we will explain how a business-specific approach to supply chain realignment can be …
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