SAP Customer Experience

SAP CX (in the past: SAP C/4HANA or SAP Hybris) bundles the entire SAP product portfolio to cover customer-related processes in marketing, sales, and service. In addition to a uniform interface, the various solution components access a uniform database. We show you how to start with SAP CX.

SAP C/4HANA (in the past: SAP Hybris) bundles the entire SAP product portfolio to cover customer-related processes in marketing, sales, and service.

01/25/2021 CRM

Medical Technology Sales in 2021: Opportunities and Challenges

Representatives of the industry agree that 2021 is going to be a challenging year for medical technology sales. What exactly are the …

read more
CRM

Chatbots in Customer Service

According to current trends, live chats and messengers are playing an increasingly important role in customer communication. This is also since …

read more
CRM

CRM implementation: a holistic approach is crucial to success

The successful introduction of a CRM system does not automatically mean that the CRM system itself is successful. By taking a …

read more
CRM

Healthcare: Digital Management of Patient Satisfaction

The University Hospital of Basel’s award-winning project demonstrates how the digitalization of the feedback process using SAP Service Cloud leads …

read more
CRM

How to Accelerate Quotes and Proposals with SAP CPQ

SAP CPQ is a powerful advanced configuration tool for customer experience. It enables sales teams to quickly generate accurate quotes for …

read more
CRM

SAP CX Perfect Store – The upgrade for sales representatives

Optimize visit planning and visits by your sales representatives by creating the Perfect Store. The SAP Sales Cloud Perfect Store helps …

read more
CRM

The social marriage between Microsoft Teams and SAP Customer Experience

How the Microsoft Teams Integration for SAP CX helps to improve collaboration within sales processes The world has changed dramatically since …

read more
CRM

Address data: CRM vs. personal networking in XING & LinkedIn

“Those who maintain their address data pave the way to success.” We all know this wisdom in sales – but how will …

read more
CRM

Camelot Word Integration for SAP Customer Experience

You want to improve your document management and establish a flexible solution between your SAP Sales Cloud and your document templates? …

read more
CRM

Integration SAP Marketing Cloud with SAP Cloud for Customer

Would you like to expand your company’s marketing process to become better and more accurately by integrating your sales process? …

read more

Recommended articles

Logistics

Urban Warehouses – Revolution in urban delivery

How do you face urban congestion and rising service demands? Urban warehouses have the potential to reshape the logic how city …

read more
Data & Analytics

How to start your AI-driven Enterprise with Design Thinking

According to the IDC’s Worldwide Artificial Intelligence Systems Spending Guide, global AI expenditures will hit $98 bln by 2023. Today many companies …

read more
Data & Analytics

ILM Capabilities – Outlook on IT

Risk assessments and retention requirements drive companies to reengineer their data strategy. In order to meet the challenging requisites of regulations …

read more

Reimagine your Value Chain with us

Contact us