Most Important Topics
CAMELOT Consulting Group
SAP CX
SAP CX (in the past: SAP C/4HANA or SAP Hybris) bundles the entire SAP product portfolio to cover customer-related processes in marketing, sales, and service. In addition to a uniform interface, the various solution components access a uniform database. We show you how to start with SAP CX.
Important topics
MDG
SBB and CAMELOT: Award-Winning Transformation with SAP-based Data-Driven Solution
Camelot and Swiss Federal Railways (SBB) have won the SAP INNOVATION AWARD 2023 for establishing a data-driven culture by integrating SAP solutions …
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CRM
Transparent Post-Purchase Customer Service With Sap Service Cloud and ParcelLab
In addition to the ordered product itself, factors such as the completeness of the delivery, the adequacy of the packaging and, …
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CRM
SAP Field Service Management as an E2E Service Enabler
Many challenges arise simultaneously in the field service. The interaction between the service back office and the field service employees must …
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CRM
SAP Dynamic Visit Planning Add-on for SAP CX Sales Cloud
Automate your visit planning with the help of the SAP Dynamic Visit Planning add-on. This blog post shows you the basic …
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CRM
Integration of CleverReach Mailing Tool with SAP Sales Cloud: Send Mailings More Efficiently
Many of our customers for SAP Sales Cloud use external applications for their mailing campaigns. What the business units usually lack …
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CRM
SAP Emarsys: The Next-Generation CX-Driven Account Engagement Platform for B2B
SAP Emarsys is a SAP cloud-based omnichannel Customer Engagement Platform (CEP) and part of the SAP CX (Customer Experience) portfolio. It …
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CRM
SAP Intelligent Sales Add-On for SAP CX Sales Cloud: An overview
The SAP Intelligent Sales add-on from the SAP CX portfolio supports sales staff for better forecasting accuracy, sales increases, and action …
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CRM
Integration of Sendinblue with SAP Sales Cloud
Integrating the Sendinblue e-mail marketing tool with SAP Sales Cloud automates data exchange and simplifies the creation of mailing campaigns.
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CRM
Efficient Maintenance of Customer Data with the Camelot Business Network Plug-in
More and more sales teams are using digital channels to engage with customers, such as the business networks LinkedIn and XING. …
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Data & Analytics
How to digitalize your Document Management (DM) – once and for all
Every year, it is estimated over 30 billion original documents are created, according to the McKinsey Global Institute. 85% of the documents are …
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MDG
Realizing GDPR Requirements with SAP MDG
GDPR has arrived on the agenda of most large and mid-sized companies in the EU. Consequently, companies look for tools and …
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Supply Chain Management
Grocery Retail: How to Align the Supply Chain towards Market Demands
In this article, we will focus on the starting point of building a successful retail supply chain: format-friendly delivery.
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