Most Important Topics
CAMELOT Consulting Group
Sales
The sales department of a company is not only the interface to the customer, but also to internal departments such as Marketing. An integrated, optimized and data-based sales approach guarantees successful customer relationships. Here you find tips how to get there.
Important topics
CRM
Integrated and End-to-End: Service Processes in SAP C/4HANA
In today’s digital and networked world, where everything happens much faster than it did a few years ago, the demands …
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CRM
SAP Cloud Platform Portal: Self-Service Support Site
Maybe you have already experienced the following situations: You have to wait in the queue of a service hotline. Or the …
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CRM
SAP Cloud Platform: integrating portals with your CRM
Does this sound familiar? You would like to engage your business partners more directly in order to share leads and opportunities …
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CRM
Camelot C/4HANA Skill for Amazon Alexa
In our last blog post, we showed you that you can also use Amazon’s voice assistant Alexa for SAP’s …
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CRM
Demo Videos: SAP Sales Cloud
Are you a potential user of SAP Sales Cloud? And would you like to know how the system can best support …
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CRM
Consumer Goods Industry: Making Field Service Appointments More Efficient
Does one of your sales team’s most important tasks involve assessing the products in the market and checking their placements? …
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CRM
SAP C/4HANA – What You Should Know About SAP’s New CRM Suite
Things are getting exciting in the world of SAP CRM! SAP unveiled its new SAP C/4HANA suite at this year’…
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CRM
How to Leverage SAP Hybris Service Cloud to Improve Customer Service
Does this sound familiar? You get a call from a customer who is having issues with a product they purchased from …
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Future Value Chain
S&OP – 4 Key Drivers of Continuous Improvement
The majority of Sales & Operations Planning (S&OP) deployments fail to deliver the planned value for their businesses – in …
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Logistics
Predictive Logistics in Ecommerce: Shipped before you click “add to cart”
Selling goods via the internet is not another sales channel. It spawned completely new business models and forced and continues to …
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“Alexa, Start SAP Cloud for Customer …”
Virtual assistants like Alexa or Siri have become a part of our everyday lives. Their natural language processing abilities make it …
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How will last mile distribution change logistics
Missing drivers, missing service employees and therefore significantly missing capacities endanger current business models, service to customers and well-running processes. Increasingly, …
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