Sales

The sales department of a company is not only the interface to the customer, but also to internal departments such as Marketing. An integrated, optimized and data-based sales approach guarantees successful customer relationships. Here you find tips how to get there.

The sales department of a company is the interface to the customer – an integrated, optimized and data-based sales approach guarantees successful customer relationships.

01/22/2019 CRM

Integrated and End-to-End: Service Processes in SAP C/4HANA

In today’s digital and networked world, where everything happens much faster than it did a few years ago, the demands …

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CRM

SAP Cloud Platform Portal: Self-Service Support Site

Maybe you have already experienced the following situations: You have to wait in the queue of a service hotline. Or the …

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CRM

SAP Cloud Platform: integrating portals with your CRM

Does this sound familiar? You would like to engage your business partners more directly in order to share leads and opportunities …

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CRM

Camelot C/4HANA Skill for Amazon Alexa

In our last blog post, we showed you that you can also use Amazon’s voice assistant Alexa for SAP’s …

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CRM

Demo Videos: SAP Sales Cloud

Are you a potential user of SAP Sales Cloud? And would you like to know how the system can best support …

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CRM

Consumer Goods Industry: Making Field Service Appointments More Efficient

Does one of your sales team’s most important tasks involve assessing the products in the market and checking their placements? …

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CRM

SAP C/4HANA – What You Should Know About SAP’s New CRM Suite

Things are getting exciting in the world of SAP CRM! SAP unveiled its new SAP C/4HANA suite at this year’…

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CRM

How to Leverage SAP Hybris Service Cloud to Improve Customer Service

Does this sound familiar? You get a call from a customer who is having issues with a product they purchased from …

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Future Value Chain

S&OP – 4 Key Drivers of Continuous Improvement

The majority of Sales & Operations Planning (S&OP) deployments fail to deliver the planned value for their businesses – in …

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CRM

“Alexa, Start SAP Cloud for Customer …”

Virtual assistants like Alexa or Siri have become a part of our everyday lives. Their natural language processing abilities make it …

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