Spotlight

Simplified CRM

CRM made simple – this is the motto used by the SAP CRM experts at Camelot ITLab when blogging. An advanced system for Customer Relationship Management transforms sales, service, and marketing. Our posts accompany you on your SAP Customer Experience journey (in the past: SAP Hybris, SAP C/4HANA).

An advanced system for Customer Relationship Management transforms sales, service, and marketing – we accompany you on your SAP Customer Experience journey (in the past: SAP Hybris, SAP C/4HANA).

11/16/2021 CRM

Migration to SAP Business Technology Platform Multi-Cloud – an Example

In this blog post we will give you an overview of the features and benefits of the new SAP BTP. We …

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Latest Post in Simplified CRM

CRM

360-Degree View Provides Transparency in Complex Offers

In this blog article you will learn more about modern solutions of CRM systems in the construction industry.

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CRM

Video Tip: Empathy in Sales

Data-driven approaches make sales more efficient and empathetic. More empathetic?! For us, empathic sales means understanding the customer: What exactly is …

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CRM

SAP CX Service Cloud in the Manufacturing Industry

Handle maintenance cycles, machine failures, and transparent invoicing for your customers satisfaction with SAP CX Service Cloud

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CRM

Event Management: A Liaison with SAP CX

In this blog article you will learn how your events and participants can be automatically synchronized in the SAP Sales Cloud …

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CRM

What Needs to Change in FMCG Sales

What challenges is FMCG sales facing and what does it need to be successful now and in the future?

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CRM

Medical Technology Sales in 2021: Opportunities and Challenges

Representatives of the industry agree that 2021 is going to be a challenging year for medical technology sales. What exactly are the …

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CRM

Chatbots in Customer Service

According to current trends, live chats and messengers are playing an increasingly important role in customer communication. This is also since …

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CRM

CRM Implementation: A Holistic Approach Is Crucial to Success

The successful introduction of a CRM system does not automatically mean that the CRM system itself is successful. By taking a …

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CRM

Healthcare: Digital Management of Patient Satisfaction

The University Hospital of Basel’s award-winning project demonstrates how the digitalization of the feedback process using SAP Service Cloud leads …

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