Simplified CRM

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Simplified CRM

CRM made simple – this is the motto used by the SAP CRM experts at Camelot ITLab when blogging. An advanced system for Customer Relationship Management transforms sales, service, and marketing. Our posts accompany you on your SAP Customer Experience journey (in the past: SAP Hybris, SAP C/4HANA).

An advanced system for Customer Relationship Management transforms sales, service, and marketing – we accompany you on your SAP Customer Experience journey (in the past: SAP Hybris, SAP C/4HANA).

01/25/2023 CRM

SAP Field Service Management as an E2E Service Enabler

Many challenges arise simultaneously in the field service. The interaction between the service back office and the field service employees must …

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Featured authors

Our experts know the current trends in Customer Relationship Management.

Roberto Wahl

Expert for Customer Experience and SAP Sales Cloud with industry-wide expertise

Jimmy Jüttner

Experienced Strategist for Customer Experience

Patrick Lotter

Computer scientist, specialist for IT project management and CRM

Latest Post in Simplified CRM

CRM

SAP Dynamic Visit Planning Add-on for SAP CX Sales Cloud

Automate your visit planning with the help of the SAP Dynamic Visit Planning add-on. This blog post shows you the basic …

CRM

Integration of CleverReach Mailing Tool with SAP Sales Cloud: Send Mailings More Efficiently

Many of our customers for SAP Sales Cloud use external applications for their mailing campaigns. What the business units usually lack …

SAP Emarsys: The Next-Generation CX-Driven Account Engagement Platform for B2B

CRM

SAP Emarsys: The Next-Generation CX-Driven Account Engagement Platform for B2B

SAP Emarsys is a SAP cloud-based omnichannel Customer Engagement Platform (CEP) and part of the SAP CX (Customer Experience) portfolio. It …

SAP Intelligent Sales Add-On for SAP CX Sales Cloud An overview

CRM

SAP Intelligent Sales Add-On for SAP CX Sales Cloud: An overview

The SAP Intelligent Sales add-on from the SAP CX portfolio supports sales staff for better forecasting accuracy, sales increases, and action …

SAP Analytics Cloud, Analytics Designer Überblick und Leistungsoptimierung

CRM

Integration of Sendinblue with SAP Sales Cloud

Integrating the Sendinblue e-mail marketing tool with SAP Sales Cloud automates data exchange and simplifies the creation of mailing campaigns.

Efficient Maintenance of Customer Data with the Camelot Business Network Plug-in

CRM

Efficient Maintenance of Customer Data with the Camelot Business Network Plug-in

More and more sales teams are using digital channels to engage with customers, such as the business networks LinkedIn and XING. …

person typing fast on laptop

CRM

Camelot Inxmail Integration for SAP Sales Cloud

Find out how you can select recipients from SAP Customer Experience (SAP CX) in just a few steps, synchronize them to …

Robotic hand

Innovation

SAP CX Service Cloud: Efficient Customer Service with Hyperautomation

The use of automation in customer service plays an important role. In this blog article, we highlight a solution for hyperautomation …

CRM

Migration to SAP Business Technology Platform Multi-Cloud – an Example

In this blog post we will give you an overview of the features and benefits of the new SAP BTP. We …