Spotlight

Simplified CRM

CRM made simple – this is the motto used by the SAP CRM experts at Camelot ITLab when blogging. An advanced system for Customer Relationship Management transforms sales, service, and marketing. Our posts accompany you on your SAP Customer Experience journey (in the past: SAP Hybris, SAP C/4HANA).

An advanced system for Customer Relationship Management transforms sales, service, and marketing – we accompany you on your SAP Customer Experience journey (in the past: SAP Hybris, SAP C/4HANA).

CRM

Consumer Goods Industry: Making Field Service Appointments More Efficient

Does one of your sales team’s most important tasks involve assessing the products in the market and checking their placements? …

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CRM

SAP C/4HANA – What You Should Know About SAP’s New CRM Suite

Things are getting exciting in the world of SAP CRM! SAP unveiled its new SAP C/4HANA suite at this year’…

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CRM

Data Privacy with SAP Hybris Cloud for Customer

How SAP C4C helps you comply with the new European General Data Protection Regulation (GDPR) Data privacy – currently more in …

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CRM

Target Group Segmentation in SAP Hybris Cloud for Customer

The segmentation of your market into various target groups produces relevant direct communication with minimal waste coverage. In this blog post …

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CRM

How to Leverage SAP Hybris Service Cloud to Improve Customer Service

Does this sound familiar? You get a call from a customer who is having issues with a product they purchased from …

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CRM

“Alexa, Start SAP Cloud for Customer …”

Virtual assistants like Alexa or Siri have become a part of our everyday lives. Their natural language processing abilities make it …

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CRM

SAP Hybris Marketing – The Backbone of Digital Marketing

To remain in touch with their customers in the digital age, companies need to rethink their marketing activities. It used to …

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CRM

Collaboration: SAP JAM Meets SAP Hybris Cloud for Customer

The cloud-based collaboration platform SAP Jam provides a great solution to support internal corporate communications. Today, we would like to talk …

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