Roberto Wahl

Roberto Wahl is in charge of SAP CX at Camelot ITLab. His market and industry expertise comes from many years of planning and executing a wide variety of CRM initiatives for large German companies from diverse industries. He is an expert for all SAP products in the SAP CX portfolio. His team and himself will share their knowledge with you right here on this blog.

Expert for SAP C/4HANA with industry-wide expertise

Articles by Roberto Wahl

CRM

Camelot Inxmail Integration for SAP Sales Cloud

Find out how you can select recipients from SAP Customer Experience (SAP CX) in just a few steps, synchronize them to …

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CRM

Migration to SAP Business Technology Platform Multi-Cloud – an Example

In this blog post we will give you an overview of the features and benefits of the new SAP BTP. We …

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CRM

360-Degree View Provides Transparency in Complex Offers

In this blog article you will learn more about modern solutions of CRM systems in the construction industry.

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CRM

Video Tip: Empathy in Sales

Data-driven approaches make sales more efficient and empathetic. More empathetic?! For us, empathic sales means understanding the customer: What exactly is …

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CRM

SAP CX Service Cloud in the Manufacturing Industry

Handle maintenance cycles, machine failures, and transparent invoicing for your customers satisfaction with SAP CX Service Cloud

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CRM

Event Management: A Liaison with SAP CX

In this blog article you will learn how your events and participants can be automatically synchronized in the SAP Sales Cloud …

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CRM

Medical Technology Sales in 2021: Opportunities and Challenges

Representatives of the industry agree that 2021 is going to be a challenging year for medical technology sales. What exactly are the …

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CRM

The Social Marriage between Microsoft Teams and SAP Customer Experience

How the Microsoft Teams Integration for SAP CX helps to improve collaboration within sales processes The world has changed dramatically since …

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CRM

iBeacons  – Redefining the World of Trade Show Marketing

What is the problem? Lately, marketing is more and more evolving into the digital age. With incredible platforms built to cater …

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CRM

Consumer Goods Industry: Making Field Service Appointments More Efficient

Does one of your sales team’s most important tasks involve assessing the products in the market and checking their placements? …

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