Roberto Wahl

Roberto Wahl is in charge of SAP CX at Camelot ITLab. His market and industry expertise comes from many years of planning and executing a wide variety of CRM initiatives for large German companies from diverse industries. He is an expert for all SAP products in the SAP CX portfolio. His team and himself will share their knowledge with you right here on this blog.

Expert for Customer Experience and SAP Sales Cloud with industry-wide expertise

linkedin logo VISIT ON LINKEDIN

Articles by Roberto Wahl

SAP Sales and Service Cloud V2
CRM

SAP Sales and Service Cloud V2: Migrate to the “Intelligent Sales & Service Cloud” now?

We explain new features of the SAP Sales and Service Cloud V2 and present our approach for a successful migration from …

read more
Transparente Paketnachverfolgung mit der parcelLab Integration für die SAP Service Cloud
CRM

Transparent Post-Purchase Customer Service With Sap Service Cloud and ParcelLab

In addition to the ordered product itself, factors such as the completeness of the delivery, the adequacy of the packaging and, …

read more
CRM

SAP Field Service Management as an E2E Service Enabler

Many challenges arise simultaneously in the field service. The interaction between the service back office and the field service employees must …

read more
CRM

SAP Dynamic Visit Planning Add-on for SAP CX Sales Cloud

Automate your visit planning with the help of the SAP Dynamic Visit Planning add-on. This blog post shows you the basic …

read more
CRM

Integration of CleverReach Mailing Tool with SAP Sales Cloud: Send Mailings More Efficiently

Many of our customers for SAP Sales Cloud use external applications for their mailing campaigns. What the business units usually lack …

read more
SAP Emarsys: The Next-Generation CX-Driven Account Engagement Platform for B2B
CRM

SAP Emarsys: The Next-Generation CX-Driven Account Engagement Platform for B2B

SAP Emarsys is a SAP cloud-based omnichannel Customer Engagement Platform (CEP) and part of the SAP CX (Customer Experience) portfolio. It …

read more
Efficient Maintenance of Customer Data with the Camelot Business Network Plug-in
CRM

Efficient Maintenance of Customer Data with the Camelot Business Network Plug-in

More and more sales teams are using digital channels to engage with customers, such as the business networks LinkedIn and XING. …

read more
CRM

Video Tip: Empathy in Sales

Data-driven approaches make sales more efficient and empathetic. More empathetic?! For us, empathic sales means understanding the customer: What exactly is …

read more
CRM

Bochum Wirtschaftsentwicklung: Upswing for Sales

In this blog article you will learn more about the implementation of the cloud-based SAP CX solution at Bochum Wirtschaftsentwicklung.

read more
CRM

Medical Technology Sales in 2021: Opportunities and Challenges

Representatives of the industry agree that 2021 is going to be a challenging year for medical technology sales. What exactly are the …

read more

Recommended authors

Adalbert Moczygeba

Head of Business Analytics at Camelot ITLab supporting customers from different industries in all questions around the topic of Data Driven Enterprise

linkedin logo VISIT ON LINKEDIN

Andreas Göbel

Driving force behind the decentralization of processes and organizations, sought-after speaker at conferences

linkedin logo VISIT ON LINKEDIN

Aseem Gaur

Seasoned business executive with focus on strategic partnerships

linkedin logo VISIT ON LINKEDIN

Dominik Arbter

Architect and Expert in Data Quality Management

linkedin logo VISIT ON LINKEDIN

Lars Berneburg

Bringing a new customer experience to companies with SAP C/4HANA

linkedin logo VISIT ON LINKEDIN
NAKS

Namik Aksoy

Consultant SAP Analytics

Reimagine your Value Chain with us

Contact us