Spotlight

Simplified CRM

CRM made simple – this is the motto used by the SAP CRM experts at Camelot ITLab when blogging. An advanced system for Customer Relationship Management transforms sales, service and marketing. Our texts accompany you on your journey, from SAP Hybris to SAP C/4HANA.

An advanced system for Customer Relationship Management transforms sales, service and marketing – we accompany you on your journey, from SAP Hybris to SAP C/4HANA.

CRM

Integrated and End-to-End: Service Processes in SAP C/4HANA

In today’s digital and networked world, where everything happens much faster than it did a few years ago, the demands …

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CRM

Camelot C/4HANA Skill for Amazon Alexa

In our last blog post, we showed you that you can also use Amazon’s voice assistant Alexa for SAP’s …

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CRM

The Social Media World in SAP C/4HANA

Social media – a term that has become enormously important in recent years. More and more people are turning to social media, …

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CRM

Demo Videos: SAP Sales Cloud

Are you a potential user of SAP Sales Cloud? And would you like to know how the system can best support …

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CRM

Consumer Goods Industry: Making Field Service Appointments More Efficient

Does one of your sales team’s most important tasks involve assessing the products in the market and checking their placements? …

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CRM

SAP C/4HANA – What You Should Know About SAP’s New CRM Suite

Things are getting exciting in the world of SAP CRM! SAP unveiled its new SAP C/4HANA suite at this year’…

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CRM

Data Privacy with SAP Hybris Cloud for Customer

How SAP C4C helps you comply with the new European General Data Protection Regulation (GDPR) Data privacy – currently more in …

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CRM

Target Group Segmentation in SAP Hybris Cloud for Customer

The segmentation of your market into various target groups produces relevant direct communication with minimal waste coverage. In this blog post …

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CRM

How to Leverage SAP Hybris Service Cloud to Improve Customer Service

Does this sound familiar? You get a call from a customer who is having issues with a product they purchased from …

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