Spotlight

Simplified CRM

CRM made simple – this is the motto used by the SAP CRM experts at Camelot ITLab when blogging. An advanced system for Customer Relationship Management transforms sales, service and marketing. Our texts accompany you on your journey, from SAP Hybris to SAP C/4HANA.

An advanced system for Customer Relationship Management transforms sales, service and marketing – we accompany you on your journey, from SAP Hybris to SAP C/4HANA.

CRM

Lead and contact registration made easy – snapADDY

Are you tired of regularly typing up the contact information from business cards and notes you have collected to record it …

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CRM

Establishing a sales cockpit with the right KPIs

Despite this year’s holiday season, we are – of course alongside our customer projects – busy to provide our readers with new, …

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CRM

New: Integrate the CleverReach Mailing Tool with SAP Sales Cloud

Many of our customers use external applications to run mailing campaigns. What they don’t yet have, however, is efficient synchronization …

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CRM

Camelot ITLab at the CRM Excellence Test 2019

When it comes to choosing a suitable CRM solution, businesses are faced with having to compare the options available on the …

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CRM

SAP Field Service Management

Offer your clients the service they expect: only the best! Today’s clients expect customer service that is immediately available, efficient …

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CRM

Integration of Business Networks in the SAP Sales Cloud

In our last blog post, we talked about the integration of social media channels like Twitter in SAP C/4HANA. In …

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CRM

SAP S/4HANA for Customer Management – the future of SAP CRM?

The trend in CRM solutions has been moving continuously towards the cloud for years. Although SAP offers SAP C/4HANA and …

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CRM

Integrated and End-to-End: Service Processes in SAP C/4HANA

In today’s digital and networked world, where everything happens much faster than it did a few years ago, the demands …

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CRM

Camelot C/4HANA Skill for Amazon Alexa

In our last blog post, we showed you that you can also use Amazon’s voice assistant Alexa for SAP’s …

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