Nicolas Eckhardt

Nicolas Eckhardt

Nicolas is an experienced business model strategist with a proven track record of building digital business and ventures. With an entrepreneurial spirit, he helps companies to discover and realize new opportunities.

Experienced Business Model Strategist

Articles by Nicolas Eckhardt

Future Value Chain

Take your Customer Experience to the Next Level

The shift to a customer experience-driven sales and marketing (or even business) focus is often followed by the question of where …

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Future Value Chain

How to Become a Customer Experience Winner

This article discusses how to create superior experiences for customers and at the same time reduce costs and complexity.

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