Julia Mieth

Having spent several years in the area of CRM, Julia Mieth has extensive expertise and project experience in SAP Cloud for Customer. She is also an expert in SAP Service Cloud. As part of her responsibilities at Camelot ITLab, she will periodically publish engaging articles on the issues she comes across in her customer projects.

CRM Consultant, project expertise in SAP CX

Articles by Julia Mieth

CRM

How can MS Outlook and SAP C/4HANA be integrated?

Your sales and service solution SAP C/4HANA offers various options for integration into the groupware systems Microsoft Outlook, Gmail and …

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CRM

Establishing a sales cockpit with the right KPIs

Despite this year’s holiday season, we are – of course alongside our customer projects – busy to provide our readers with new, …

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CRM

Integrated and End-to-End: Service Processes in SAP C/4HANA

In today’s digital and networked world, where everything happens much faster than it did a few years ago, the demands …

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CRM

Demo Videos: SAP Sales Cloud

Are you a potential user of SAP Sales Cloud? And would you like to know how the system can best support …

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CRM

How to Leverage SAP Hybris Service Cloud to Improve Customer Service

Does this sound familiar? You get a call from a customer who is having issues with a product they purchased from …

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