Joshua Barsoum

Joshua Barsoum works in the competence center „Customer Engagement & Commerce” with focus on SAP C/4HANA. In addition to his expertise related to SAP C/4HANA, he has a good knowledge of the SAP Cloud Platform, FIORI as well as integration of external applications. He uses his innovative thinking to implement new integration processes and development opportunities.

SAP C/4HANA expert, putting „customer engagement” first

Articles by Joshua Barsoum

CRM

SAP CX Service Cloud in the Manufacturing Industry

Handle maintenance cycles, machine failures, and transparent invoicing for your customers satisfaction with SAP CX Service Cloud

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CRM

Camelot Word Integration for SAP Customer Experience

You want to improve your document management and establish a flexible solution between your SAP Sales Cloud and your document templates? …

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CRM

Integration of Business Networks in the SAP Sales Cloud

Here you will find an updated article on the topic from 2022. In our last blog post, we talked about the integration …

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CRM

The Social Media World in SAP C/4HANA

Social media – a term that has become enormously important in recent years. More and more people are turning to social media, …

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CRM

Collaboration: SAP JAM Meets SAP Hybris Cloud for Customer

The cloud-based collaboration platform SAP Jam provides a great solution to support internal corporate communications. Today, we would like to talk …

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